FAQ
Something came up… I can’t make it. Can you refund my tickets?
Unfortunately, we will not issue general refunds. However, we will provide exceptions to our No-Refunds Policy for those experiencing symptoms consistent with COVID-19, who have recently tested positive for or who have been in contact with someone who has tested positive for COVID-19. Please contact OktoberfestInfo@sierranevada.com with the following information - Name listed on the ticket Event Date Number of impacted tickets Tickets must not be redeemed and refund requests will be accepted up to 48 hours following the event. ...
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