Something came up… I can’t make it. Can you refund my tickets?
Unfortunately, we will not issue general refunds. However, we will provide exceptions to our No-Refunds Policy for those experiencing symptoms consistent with COVID-19, who have recently tested positive for or who have been in contact with someone who has tested positive for COVID-19. Please contact OktoberfestInfo@sierranevada.com with the following information - Name listed on the ticket Event Date Number of impacted tickets Tickets must not be redeemed and refund requests will be accepted up to 48 hours following the event. ...Read More See All FAQs